Terms of Service
Our terms and conditions
Last updated: January 9, 2025
1. Acceptance of Terms
By accessing or using Sparlo ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
Sparlo is an AI-powered engineering intelligence platform that provides technical analysis, solution generation, and research assistance for R&D teams. The Service processes user-submitted technical queries and generates analytical reports and potential solutions.
3. User Accounts
To access certain features of the Service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Notifying us immediately of any unauthorized use.
You may not share your account credentials with any third party.
4. Intellectual Property Rights
Your Content
You retain all intellectual property rights to the content, research data, technical specifications, and other materials you submit to the Service ("Your Content"). Sparlo does not claim any ownership rights in Your Content.
Generated Output
Subject to these Terms, you own all rights to the solutions, analyses, reports, and other content generated by the Service based on Your Content ("Output"). You may use, modify, reproduce, distribute, and create derivative works from the Output for any lawful purpose, including commercial use.
Sparlo Property
The Service, including its underlying technology, AI models, algorithms, user interface, and platform infrastructure, is and remains the exclusive property of Sparlo. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
- Attempt to reverse engineer, decompile, disassemble, or extract the source code of our AI models or other proprietary technology.
- Use the Service to develop competing products or services.
- Share, transfer, or sublicense your account credentials to any third party.
- Submit content that infringes upon the intellectual property rights of any third party.
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its related systems.
- Use automated means to access the Service except through authorized APIs.
6. Payment and Subscription
Certain features of the Service require a paid subscription. Payment terms, including pricing and billing cycles, are presented at the time of purchase. All fees are non-refundable except as expressly set forth herein or as required by applicable law.
Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Sparlo does not warrant that:
- The Service will meet your specific requirements.
- The Output will be accurate, complete, reliable, or suitable for any particular purpose.
- The Service will be uninterrupted, timely, secure, or error-free.
The Output is intended as a starting point for further research and development. You are solely responsible for validating, testing, and verifying any Output before relying on it for critical decisions, implementations, or commercial applications.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPARLO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
IN NO EVENT SHALL SPARLO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNTS PAID BY YOU TO SPARLO DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify, defend, and hold harmless Sparlo, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
10. Termination
Sparlo may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately.
You may terminate your account at any time. Prior to termination, you may export your data using the data export features provided in the Service.
Sections 4, 7, 8, 9, and 12 shall survive any termination of these Terms.
11. Modifications to Terms
Sparlo reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where appropriate, by email notification. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of such changes.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
13. General Provisions
These Terms constitute the entire agreement between you and Sparlo regarding the Service and supersede all prior agreements and understandings. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. Sparlo's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14. Contact
For questions regarding these Terms of Service, please contact us at legal@sparlo.ai.